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Customer Care

We Are Here to Help You

We've pulled together all the how-to information we can so that we can support you in having the best experience possible! If you're having trouble with anything, please check out our general FAQs section as well as event-specific FAQs on each event page for more information about what to do next. 

We've listed a number of out-of-the-box frequently asked question categories, including the best way to contact us within each one. Still unsure? That's ok! Please don't hesitate to contact us directly and let us know how we can help! 

You can also send us an email at

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